The term functional fluency denotes efficacy of interpersonal functioning; by which is meant a seamless integration of a wide range of effective ways of behaving that supports the ability to build positive relationships. Just as in a language fluency, functional fluency implies a flexibility, range and balance of effective behaviours as well as actual skill in using them. The colloquial term that has sometimes been used for this is “response-ability”, an attribute important for leaders at any level and in any context.

The Temple Index of Functional Fluency © (TIFF) is a psychometric tool for enhancing functional fluency. TIFF does not measure abilities or ‘type’ people. The results of the self-report questionnaire provide a profile of a person’s behavioural tendencies and habits, both positive and negative, in a variety of situations and relationships.

In learning about functional fluency and their own behavioural patterns through completion of the TIFF process, clients, especially leaders, are offered to develop a framework to stay stable under pressure, develop, inspire and support themselves and others. Functional fluency and TIFF enable emotional literacy. Functional Fluency and TIFF are especially effective in Business or Life Coaching.

In the workshop I will be giving an overview over the model, providing co-active work espereiences through exercises, supervision and work in small groups, and helping with a proposal of TIFF provider training for which I am licenced.